|
Contact and Policy Info
Studio Hours of Operation: Monday – Friday 8am to 3pm
2682 Middlefield Road Suite M Redwood City, Ca 94063 By appointment only We are available for weekend events throughout California. Studio phone: 650-299-1211 Email: ailiice@yahoo.com We accept Visa, MasterCard and American Express. Minimum Delivery Order: $50 We gladly make local delivery to the following cities: -Atherton: $12 (delivery charge) -Belmont: $15 -Burlingame: $18 -Cupertino: $18 -Emerald Hills: $12 -Foster City: $18 -Fremont: $20 -Half Moon Bay: $25 -Hillsborough: $18 -Los Altos/Los Altos Hills: $15 -Los Gatos: $18 -Menlo Park: $12 -Millbrae: $20 -Mountain View: $18 -Newark: $18 -Palo Alto: $12 -Palo Alto South: $14 -Portola Valley: $15 -Redwood City: $12 -Redwood Shores: $12 -San Carlos: $12 -San Francisco: $30 - $40 -San Jose: $25 - $30 -San Mateo: $18 -Santa Clara: $18 -Saratoga: $18 -Sunnyvale: $18 -Woodside: $12 -Woodside Hills: $15 Weddings We are available for events and weddings throughout the state of California. We recommend scheduling a free consultation if you are planning either a wedding or a large scale event. Please contact Amber Milner, Director of Operations, at 650-299-1211, for an initial phone consultation and to schedule your free consultation with our designers. Our studio is open on an appointment only basis. Please contact us to make an appointment for a consultation at the studio or at a location of your choosing, preferably, the site of your wedding or event. For events requiring multiple arrangements, we require a minimum of a weeks notice prior to the event. We recommend a two week notice, but will do our best to accommodate your needs. We do require payment by credit card for all parties and events. A deposit is required along with a signed contract. For events outside a 30 mile radius, we may require transportation and boarding costs for the date of the event. For weddings, we recommend at least a three month advance order. We will meet with you to discuss your needs and will then provide you with an estimated bid for our services. Our event and wedding services are not guaranteed without a signed contract or deposit. Corporate/Residential Accounts We provide our arrangements on a weekly basis to many local business and homes Monday through Friday. Each arrangement is custom made for the pre-existing environment and according to our client’s desires and style. If you are interested in setting up a weekly account with us, please contact us during regular business hours. New accounts require monthly payment by credit card, which will be kept on file. POLICIES: We do our very best to accommodate same day orders. However, orders received after 1:00pm cannot be guaranteed for same day delivery. Flowers are a highly perishable item and on occasion they will wilt sooner than we’d like. We will happily guarantee our arrangements for 24 hours from delivery and will replace any damaged or dying arrangements within that time frame. We are happy to work with you to ensure that you are happy with our work. |